HSE does not offer Refunds or Cancellation of orders, unless the following applies:

• Goods received are manufacturer faulty or do not match the description of the order.
• Goods are withheld by Customs agencies in countries other than Australia.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you require a refund or return you must contact us within 7 days of receipt of goods. We do not offer refunds for goods damaged in transit.